Support

Warranty and Repair
Warranty: Shepherd Firearms will replace any part, magazine, or item that fails to operate appropriately due to a defect in manufacturing. If you feel your part, magazine, or item has a manufacturing defect, please contact Abe by email: terry@shepherdfirearms.com to report your issue. If it is determined to be a manufacturing issue, Shepherd Firearms will replace the part, magazine, or item for the life of the original purchaser.
 
If a magazine has need of a repair, please contact Abe by email: terry@shepherdfirearms.com and explain the issue. Additional springs, followers, hex screws and wrenches are all available for purchase.
 
 
Return Policy
Products can be returned unused in their original condition and packaging within 7 days from the time the product is delivered to the customer. 
 
To return an item, email Abe: terry@shepherdfirearms.com with the product name and reason for return, and a Return Authorization Number will be used to you.
 
Once an RA Number has been assigned, returns may be mailed to:
Shepherd Firearms
1600 West Center Street
Warsaw, IN 46580
(574) 269-7437